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Partners:
Since
1995, Digital Gateway has helped over 800 companies drive their business
operations successfully with their innovative e-automate dealer management
software.
Digital Gateway website
MWA Intelligence offers leading-edge technologies,
world-class customer service and many years of expertise in the office equipment
and utilities vertical markets. We deliver comprehensive solutions to companies
in need of remote asset management and improved service standards.
MWAi website
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Comments from previous attendees:
-
I thought the
JDC class was very informative and offered lots of value in today’s highly
competitive world of service. We as managers have to find any service edge
we can and I know I can say that Jack’s class gave me extra insight and new
ideas and in some cases a better or easier way of doing things. Jack helps
take the guess work out of service and I would recommend this class to any
company wanting to be known for great service and good planning at the end
of every day. Great Job Jack!
Gregg
Clemments Business World
Little Rock, Arkansas
- The SMU school was very informative.
Hands on training using your own data with a qualified instructor who knows
the business. Training with peers in the industry from different parts of
the country and being able to share processes and procedures and test them
on the spot. The training facility was professional, clean and promoted a
good learning environment. The key to the success of this school is Jack
Duncan – you
get much more than book learning, you get past experience and insight as to
how motivate your people and streamline your processes to maximize your
profits.
Andy
Rutledge Cobb Technology
Richmond, Virginia
- The past SMU that I was involved with
were very helpful in my roll as a service manager. I was able to process my
own data into useful spreadsheets with the guidance of Jack. This type of
hands on training was very helpful in that I had instant feedback from Jack
and other fellow service managers. This was great because you receive input
from your peers that share ideas and thoughts from different demographics
through out the country. Each class and it topics were very well thought out
and very pertinent to the day-to-day operation of the service department.
Brian
Patterson Loffler Company
Minneapolis, Minnesota
-
The
Service Managers University offers a wealth of knowledge from a qualified
and informative
instructor.
It
gave us a chance to meet with our peers and bounce ideas off each other.
This class will guide you in the right direction to running a profitable
service department. The training you will receive will help in running
reports, tracking productivity, profitability, and so much more. I would
recommend this class for all service managers.
Chris Heffner
Technocom Mathews, North Carolina
And the list goes on.
JDC has had five classes to date with two more now scheduled in January and
February. January's class is for e-automate customers and will be held at
the new Digital Gateway facility in Utah. February's class is for OMD users
and will be held at ASI Business Solutions facility in Dallas, Texas.
Class dates are January 28th -
February 1st and February 11th - 15th.
Formal announcements will be made
soon and a press release will be available shortly from Image Source
Magazine.
For more information, email
jack@jackduncanconsulting.com
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